Effective Date: July 10th, 2024

At UltraPsy, we are dedicated to providing you with a seamless shopping experience. To facilitate order cancellations, we have outlined our cancellation policy below:

Order Cancellation by Customers

1. Cancellation Period: Customers may cancel their orders within 24 hours of placing them, provided the order has not been dispatched or processed for shipment.

2. Cancellation Request: To initiate a cancellation, please contact our Customer Support team at ultrapsyindia@gmail.com include your order details, such as the order number and reason for cancellation.

3. Eligibility for Cancellation: Orders for personalized or custom items may have limited cancellation eligibility. Please check the product description or contact Customer Support for clarification.

Order Cancellation by UltraPsy

1. Discretionary Cancellation: UltraPsy reserves the right to cancel any order, without providing a reason, if deemed necessary. This decision is at the sole discretion of UltraPsy and may occur before or after order processing.

2. Notification: In the event of an order cancellation by UltraPsy, affected customers will be promptly notified via email or phone. Any payments made for the canceled order will be refunded in full.

Refund Process

1. Refund Eligibility: Customers eligible for a refund due to order cancellation will receive their refund through the original payment method. Please allow [number of days] for the refund to reflect in your account.

2. Exclusions: Shipping and handling charges are non-refundable. If your order has already been dispatched, refer to our Return Policy for instructions on returning products.

Return Policy

If you wish to return items after the cancellation period or if the order has been dispatched, please refer to our Return Policy for detailed instructions on returning products.

Contact Us

For inquiries or assistance regarding order cancellations, please reach out to our Customer Support team at ultrapsyindia@gmail.com

Policy Amendments

UltraPsy reserves the right to amend this cancellation policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

We appreciate your understanding and cooperation. Thank you for choosing UltraPsy.